Privacy policy

This policy explains what information Chroma House Productions, LLC (“Chroma House,” “we,” “us”) collects through www.chromahouse.com, how we use it, and the choices you have.

Information you give us

When you use our contact form or email us, we collect what you choose to send: typically your name, email address, phone number, and details about your project. We use it only to respond to you, prepare estimates, and work with you on your project.

Information collected automatically

We use Google Tag Manager and Google Analytics to understand how visitors use the site, such as which pages are viewed and how people arrive. These tools use cookies and similar technologies and collect information like your browser type, device, approximate location and pages visited. Our web host also keeps standard server logs, including IP addresses, for security and troubleshooting.

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with the Google Analytics opt-out browser add-on.

Embedded videos

Videos on this site are hosted on Vimeo and YouTube. They don’t load until you press play. Once you do, Vimeo or YouTube may collect information according to their own privacy policies. We use YouTube’s privacy-enhanced mode and Vimeo’s do-not-track setting where available.

How we share information

We don’t sell, rent or trade your personal information. We share it only with service providers who help us run the site and our business (such as our web host, email provider and analytics provider), when required by law, or with your permission.

How long we keep it

We keep inquiry and project correspondence for as long as needed to respond, deliver our services and meet legal or accounting obligations.

Security

The site is served over an encrypted (HTTPS) connection. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information you send us.

Children

This site isn’t directed at children under 13, and we don’t knowingly collect their personal information.

Email

We only email you in response to your inquiry or about work we’re doing together. To stop receiving emails from us, reply asking to be removed or write to [email protected].

Your choices

You can ask us to access, correct or delete the personal information you’ve sent us by emailing [email protected].

Changes

We may update this policy from time to time. The date at the top shows when it last changed.

Contact us

Chroma House Productions, LLC
515 SW 18th Terrace, Miami, FL 33129
[email protected]
(305) 776-6020